online settlement of disputes

For consumers in the EU, there will be a platform for the online settlement of disputes. This platform will be in use as of January 9, 2016 and it will be successively made accessible. For consumers and dealers it will be accessible as of February 15, 2016: http://ec.europa.eu/odr

Our email is: info@ms-tierbedarf.de

We use no alternativ settlement of disputes